SITEL Investing in New Job Creation in Knoxville and Oak Ridge

Strong Growth Drives New Customer Experience Center Opportunities for Residents in Knox, Anderson and Roane Counties

 Knoxville, Tenn. and Oak Ridge, Tenn. — February 29, 2016–Sitel, a leading global customer care provider, today announced it is actively expanding its customer experience centers in Knoxville and Oak Ridge, Tennessee. The company will hire hundreds of new customer care professionals to deliver world-class customer support for clients in the financial services industry.

Interested applicants can apply online immediately at the Careers tab The company intends to hire the first 150 new team members by March 4th. In addition, Sitel is hosting on-site job fairs at its Knoxville site on March 7th and 8thfrom 9:00 a.m. to 3:00 p.m. at 412 N. Peters Road.

“We look forward to interviewing and hiring new team members in the Knox, Anderson and Roane counties,” said Sitel’s Director of Talent Acquisition, Rick Valverde. “Sitel has earned the reputation as an employer-of-choice with high-growth opportunities for local residents. In particular, Sitel has had a longstanding commitment to hiring talented U.S. military veterans and looks forward to meeting candidates who have served in the armed forces.”

Sitel has an established history of promoting team members through the ranks to management positions. The company offers exceptional training and ongoing professional development combined with meaningful career paths that give people real opportunities for growth. Sitel provides a competitive compensation and benefits package, including medical, dental, vision, 401K, paid vacation and holiday time. Lucrative bonus and incentive opportunities are also available.

This business expansions in Knoxville and Oak Ridge will likely create future career opportunities for frontline supervisors and future operations managers. Career path development is a foundational building block for Sitel, with a long reputation for promoting team members through the ranks to management positions. Sitel offers exceptional training and ongoing professional development.



As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation.

With over 30 years of industry experience, Sitel serves more than 62 markets in 40 languages, with 61,100 passionate and talented associates from 108 contact centers strategically located in 21 countries.

Combining comprehensive customer care capabilities, leading multichannel solutions, and unparalleled experience across all industries, Sitel collaborates with some of the best known global brands to help deliver outstanding customer experiences.

The company is a subsidiary of Groupe Acticall. Visit to learn more.