Citizen Journalism


ARG Financial Staffing

ARG offers temporary, temp-to-hire and direct-hire positions.   We offer a full range of roles and are currently seeking candidates for the following positions:

  • Alcoa based company seeking Bilingual Customer Service Representatives.

Responsibilities include the following:

Delivering prompt, accurate, courteous customer service via phone, fax, mail, or email. Responding to and resolving issues to ensure customer satisfaction and retention. Handling customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.  Candidate must have the ability to analyze different accounts and give sound financial advice when applicable.

Compensation range $8.00 – $10.00 per hour.

  • West Knoxville based company seeking Bilingual Collector.

Responsibilities include the following:

Locating and notifying customers of delinquent accounts by telephone to solicit payment.  Receiving payments and posting amount to customer’s account; preparing statements to credit department if customer fails to respond; keeping records of collection and status of accounts.

Candidate must have the ability to work the following schedule each week: 

2 days = 8am – 5pm (1 being Friday)

1 day = 10am – 7pm

2 days = 11am – 8pm

Compensation range:  $9.00 – $11.00 per hour.

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